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<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" bgcolor="transparent" class="text-section section-content">
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      <p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">It took a donation from a Nevada toilet company to deliver what San Francisco residents had been asking for since 2016. </p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">A bathroom in a public park. </p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">I have two kids. I know what's at stake. A bathroom isn't a luxury. It's a basic need.</p><p style="color:inherit;font-size:.9375em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;line-height:1.8;margin-top:0px;margin-bottom:1.25rem;" class="">The Noe Valley Town Square opened in 2016 with a farmers market, kids' programs, and no restroom. In October 2022, the city finally responded. Price tag: <strong>$1.7 million for a 150-square-foot bathroom</strong>. Timeline: <strong>two years</strong>. </p><p style="color:inherit;font-size:.9375em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;line-height:1.8;margin-top:0px;margin-bottom:1.25rem;" class="">The cost was driven by permits, CEQA review, Arts Commission design approval, community feedback rounds, and a labor agreement that banned prefabricated bathrooms. Each requirement made some sense on its own. Together, they made something basic nearly impossible.</p>
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      <p style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;margin-top:2rem;margin-bottom:0.6rem;" class="">The community had already told the city what they needed. A bathroom. The city ran them through an engagement process to refine a solution that was already insanely expensive and slow.</p><p style="color:inherit;font-size:.9375em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;line-height:1.8;margin-top:0px;margin-bottom:1.25rem;" class="">That's the planning failure. </p><p style="color:inherit;font-size:.9375em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;line-height:1.8;margin-top:0px;margin-bottom:1.25rem;" class="">The community had been clear since day one. But instead of presenting options (e.g. prefab and fast, or custom and slow, what do you prefer?) the city ran residents through an engagement process to refine a decision already made. No clear tradeoffs were even on the table.</p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">When the price became public, it exploded. Governor Newsom threatened to withhold the state funding and revoke the appropriation entirely if the city couldn't deliver a more efficient plan. </p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">Two companies then stepped in, to support the process and I assume to introduce their products and services. A public Restroom Company donated a modular unit, and Volumetric Building Companies donated the installation labor. the combined donation was about $425,000. Switching to prefab also eliminated $491,000 in design and regulatory costs. that’s close to half a million dollar! </p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">By April 2024, the bathroom was open. The city paid roughly $300,000, instead of its initial $1.7M estimation.</p><p style="color:inherit;font-size:.9375em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;line-height:1.8;margin-top:0px;margin-bottom:1.25rem;" class="">This story maps almost perfectly onto what I think good planning requires: <strong>clear outcomes, honest tradeoffs, and an understanding of power.</strong> The city lost all three. "Build a bathroom" became buried under layers of process, each with its own gatekeepers. The city avoided the real question: what matters most to the people who use this park? Who just need a bathroom. When the governor and two private companies forced the issue, a different set of tradeoffs became acceptable overnight. </p><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">A bathroom in a public park shouldn't require a Nevada toilet company to save the day. But when process replaces purpose, it does.</p>
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      <p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;"><strong>ONE BIG IDEA</strong></p><blockquote style="padding-left:20px;padding-right:20px;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">Process without purpose is just unnecessary bureaucracy.</p></blockquote><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;"><strong>ONE THING TO SIT WITH</strong></p><blockquote style="padding-left:20px;padding-right:20px;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">When was the last time you ran a community engagement process that presented real options with honest tradeoffs.</p></blockquote><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;"><strong>ONE PRACTICAL ACTOIN</strong></p><blockquote style="padding-left:20px;padding-right:20px;"><p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;">Before your next project kicks off, write down three things: the one outcome that matters most, one thing you're willing to sacrifice to get there, and one stakeholder who holds veto power that you haven't explicitly engaged yet.</p></blockquote>
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                          <p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;color:#313131;">Thanks to <a href="https://www.pathway2tomorrow.org/podcast/between-ideals-and-impact-the-reality-of-building-better-cities/" rel="nofollow" style="color:#252b93 !important;"><strong>The Pathway Podcast for having me.</strong></a> I enjoyed our conversation about how to design programs and policies for community impact.</p>
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      <p class="" style="color:inherit;font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;"><a href="https://www.pathway2tomorrow.org/podcast/between-ideals-and-impact-the-reality-of-building-better-cities/" rel="nofollow" style="color:#252b93 !important;">Here is the episode: Between Ideals and Impact</a>. The Reality of Building Better Cities</p>
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      <div class="section-caption-text" style="position:relative;"><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;color:#313131;">👉 <strong>Want to learn more about us?</strong></p><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;color:#313131;">I am <a href="https://www.linkedin.com/in/nader-afzalan-ph-d-84a968b/" rel="nofollow" style="color:#252b93 !important;">Nader Afzalan, Ph.D. </a> </p><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;color:#313131;">Founder of <a href="https://www.thetriangle.io" rel="nofollow" style="color:#252b93 !important;">The Triangle</a> and <a href="https://ced.berkeley.edu/people/nader-afzalan" rel="nofollow" style="color:#252b93 !important;">Director</a> of the Sustainable Environmental Program at UC Berkeley. </p><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;color:#313131;">At The Triangle we help <em><strong>measure the community impact</strong></em> of programs and <strong>design programs</strong> that deliver.</p><p class="" style="font-size:.9375em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-.01em;color:#313131;">🌐 thetriangle.io<br>
📩 nader@thetriangle.io</p></div>
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